How it Works

Haute Vault is the ultimate online destination that allows you Luxury to Rent your favorite jewelry and timepieces.

To ensure the most seamless and enjoyable experience possible we encourage you to read and understand the details of how Haute Vault works.

First, we require our applicants provide some basic information in order to confirm your identification and avoid any attempts of fraud. In addition to the information provided you will be asked three security questions to further ensure the accuracy of your identity. Through a highly secured terminal, our partners at Experian will process and review this information within seconds. Upon verification of your identity Haute Vault’s virtual credit department will review your application and determine the level(s) of access you qualify for. Within seconds an automated response will appear on your screen indicating the level(s) of access you have been approved for. 


It's simple. There are two ways to enjoy our service:

1. Membership - If you are borrowing items frequently, prefer to have items for an extended period of time, or like to "try before you buy" membership will provide the greatest savings and benefits on rentals and purchases.

2. Occasion Based Users - If you have a special event and would like to enjoy something spectacular for up to ONE week, this is a great entree to our service.

 

Based on your preferences and desire, select the level of membership or access level that best suits your needs. Then, simply reserve the piece(s) of jewelry in your “Vault” and select the dates you wish to wear them.

Now let the fun begin!!!!

Haute Vault delivers the Luxury of Fine Jewelry and Watch Rentals to your doorstep. Your merchandise will be shipped to you via FedEx overnight delivery. Upon completion of your rental period, you have the option to extend your rental period, purchase your item(s) with 100% of your “rental equity” applied or simply return the merchandise in the prepackaged FedEx Box and drop it off at your local FedEx location or arrange for a FedEx pickup at your location through our Haute Vault concierge.

For further information regarding the most frequently asked questions please refer to the FAQ section titled General Policies located in the footer of our site or you are always encouraged to contact us concierge@hautevault.com for personal assistance.