Haute Vault uses FedEx for all of its shipping needs. All orders are processed and sent out on Wednesday overnight delivery to be received by our members on Thursday. For your convenience, members may elect to receive their orders either priority overnight or standard overnight. Your rental items will be delivered directly to you. Because we require an adult signature please select the appropriate shipping address where you or an authorized signor may receive and sign for the shipment.

All orders are sent in a FedEx box with the merchandise inside the secured and specifically designed Haute Vault jewelry or watch boxes. Included inside the original box will be a pre-paid and pre-addressed return package. All you must do is place the item(s) inside the respective Haute Vault jewelry or watch box, then inside the padded pack, and place the items inside the FedEx box and seal closed. The package should then be taken to nearest FedEx location for shipment. For your convenience Haute Vault will arrange for FedEx to pick up your package at your business or home for a nominal additional fee. If so desired please notify us by the latest 10am on the date if your scheduled return date. Due to the value of the contents of your package, please do not discuss the details with the shipper or agents thereof.